Returns & Exchanges

At SINGER, we want you to be completely satisfied with your home appliances and sewing equipment. If your purchase doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to return and receive a Return Authorization number.

2

Pack Your Items

Securely pack the product in its original packaging, including all manuals, accessories, and promotional materials to ensure a smooth processing of your refund.

3

Ship It Back

Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location, or schedule a pickup for larger home appliances.

4

Receive Your Refund

Once our warehouse inspects the returned item, we will process your refund to the original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing